Privacy Policy

General

When you use our website, personal data is collected about you. This can be done by you entering the data yourself - such as your email address. However, our system also collects data from you automatically, such as your visit to our website. This occurs regardless of the device or software you use to access our website.
Any entry of data by you on our website is voluntary, there are no disadvantages for you by not disclosing your data. Without certain data, however, it is not possible for us to provide services or conclude contracts. We will point out such mandatory data to you in each case.
On this website, personal data of the user is only collected within the framework of the applicable data protection law, in particular the Data Protection Regulation (DSGVO). The technical terms used in the text are explained in more detail in Art. 4 of the DSGVO.

A data processing is allowed under the GDPR in three cases in particular:

• according to Artt. 6 para. 1 lit. a and 7 DSGVO, if you have consented to the data processing by us; in each case, we will inform you in advance in this privacy policy and on the occasion of the consent in accordance with Art. 4 No. 11 DSGVO exactly for what purpose and under what circumstances your data will be processed by us;
• according to Art. 6 (1) lit. b DSGVO, if the processing of your personal data is necessary for the initiation, conclusion or performance of a contractual relationship;
• According to Art. 6 (1) lit. f of the DSGVO, if, after a balancing of interests, the processing is necessary to protect our legitimate interests; this includes, in particular, our interests in analysing, optimising and securing the offer on our website - this includes, in particular, an analysis of user behaviour, the creation of profiles for advertising purposes and the storage of access data, as well as the use of third-party providers.

Population data, usage data and advertising

Inventory Data

We collect inventory data (e.g. name, address and mail address, services used, if applicable) insofar as they are necessary for the establishment, content or amendment of a contractual relationship between us and the user.

Use Data

Furthermore, we collect usage data (e.g. visits to the website, interest in products) in order to enable and bill the user for the use of the services on our website.
We will only aggregate usage data if and to the extent necessary for billing purposes. Otherwise, we will only create usage data pseudonymously and only insofar as you have not objected to this. You can send this objection at any time to the address given in the imprint or to the responsible person named in this privacy policy.
The legal basis for this data processing is, on the one hand, our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO in the analysis of the website and your use, and, if applicable, also the legal permission to store data in the context of the initiation of a contractual relationship in accordance with Art. 6 para. 1 lit. b DSGVO.
Furthermore, our provider stores information each time you use this website, the so-called server log files, which are automatically transmitted by your browser. These are:

• Your IP address
• Your browser type and version
• Host name
• Time of visit
• the page from which you have visited our site,
• name of the page accessed,
• exact time of the call as well as
• the amount of data transferred.

Advertising

Before sending you advertising, we will ask you for your explicit consent in accordance with Art. 4 No. 11 DSGVO, unless it concerns advertising for similar products that you have already purchased. This is done in particular when you give us consent to send you our newsletter or fill out a contact form..

Newsletter

If you order the newsletter offered on our site, we will inform you in detail about what we inform you, what data is stored from you and what it is used for. We will not share your information with third parties and will only use it to send you the newsletter.
We will only send the newsletter to you if you have previously given us your consent to do so. To do this, you will receive an email from us with a link and more detailed instructions and a request for your consent. By clicking on this link, you agree to receive the newsletter and advertising from us.

The basis for the storage is your consent according to Art. 6 para. 1 lit. a DSGVO, which you give us with the registration for the newsletter. You can revoke this consent at any time, an informal message to us is sufficient (eg by contact form or e-mail or unsubscribe link in each mail). From this revocation, the legality of the data processing carried out until then remains unaffected.

Since we are legally required to log your consent in the context of the so-called double opt in, your order of the newsletter, the sending of our consent mail and your consent by clicking on the link by place and time and with your IP address is logged and stored.

For the dispatch of the newsletter, we use (within the framework of our legitimate interest in a technically flawless processing of our customer information and analysis) a self-programmed application of Langmeier Software.

Your data will remain stored by Langmeier Software for as long as it is stored in our e-mail list, storage is still required for legal prosecution by us or for our other legitimate interests, or we are required by law to still retain your data.

If you order the newsletter offered on our site, we will inform you in detail about what we inform you, what data is stored from you and what it is used for. We will not pass on your data to third parties and will only use it for sending the newsletter.

We will only send the newsletter to you if you have previously given us your consent to do so. To do this, you will receive an email from us with a link and more detailed instructions and a request for your consent. By clicking on this link, you agree to receive the newsletter and advertising from us.

The basis for the storage is your consent according to Art. 6 para. 1 lit. a DSGVO, which you give us with the registration for the newsletter. You can revoke this consent at any time, an informal message to us is sufficient (eg by contact form or e-mail or unsubscribe link in each mail). From this revocation, the legality of the data processing carried out until then remains unaffected.

Since we are legally required to log your consent in the context of the so-called double opt in, your order of the newsletter, the sending of our consent mail and your consent by clicking on the link by place and time and with your IP address will be logged and stored.

Consent

To the extent that we ask for your consent to process your data, we will inform you in clear language and in an easily accessible way of the cases for which you are giving your consent. Any consent we ask for is voluntary, any benefit you wish to obtain by giving consent can be obtained without the consent, just ask us.
For any consent, they have the right to withdraw any consent given to us to process your personal data at any time. This can be done by an informal message, for example via our contact form, a mail to the mail address given in the imprint or an unsubscribe link (if offered by us). Your revocation does not affect the lawfulness of the data processing carried out until then.

Duration of storage

In principle, your data will only be stored for as long as the purpose of the respective data processing requires. Further storage is mainly considered if this is still necessary for legal prosecution by us or for our other legitimate interests, or if we are required by law to still retain your data (e.g. within the framework of tax retention periods, which are generally 6 or even 10 years).

Cookies

Our website uses cookies within the framework of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization pursuant to Art.6 para 1 lit.f DSGVO, so that our offer can be used better, more effectively and more securely. Cookies are text files that are stored on your computer and store certain data about your user behavior on our site, so that, for example, an offer corresponding to your previous use can be made. These may be so-called "session cookies", which are automatically deleted at the end of your visit to our website. However, there are also cookies that are permanently stored on your computer if you do not delete them. In this case, it is possible for us to recognise your browser the next time you visit our website and to make you offers that correspond to your previous use of our website Your browser allows you to prevent the use of cookies in whole or in individual cases. Please refer to the operating instructions for your browser for more information. Blocking cookies may limit the functionality of our website and other websites you visit. You can permanently prevent cookies from being stored in your browser by downloading and installing the plugin linked below. You can find more information about this here

Also, you can prevent the use of cookies by third-party advertisers to you by opting out on the Network Advertising Initiative's opt-out page according to the instructions there. You can find more information about this here. You can find a similar offer at this US website and at this European service.

Disclosure to third parties

We don't like spam any more than you do. Therefore, we will not share your information with third parties unless permitted by law.

Sharing your information may either

• necessary for the performance of a contract and then permitted under Article 6(1)(b) DSGVO or
• be permitted on the basis of our legitimate interest in effective service design according to Art. 6 (1) lit. f DSGVO,
• be covered by consent given by you or
• be necessary if we are lawfully required to surrender your data pursuant to Art. 6 (1) (c) DSGVO by a state or an authority. As far as your data is passed on to third parties, this is listed in this privacy policy.

User Rights

Information

You may request information from us at any time, free of charge, about the personal data we hold about you. In doing so, identification of you will be required to prevent misuse..

Deletion, rectification, restriction

You may at any time request us to correct (including by way of addition) any inaccurate data, as well as to restrict its processing or even to delete your data. This applies in particular if the purpose of processing has expired, a required consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then correct, block or even delete their personal data without delay within the scope of the law..

Objection

For the right to object to receiving advertising, our text on consent applies: You have the right to withdraw any consent you have given us to process your personal data at any time. This can be done by an informal message, e.g. via our contact form, an email to the email address given in the imprint or an unsubscribe link (if offered by us). Your revocation does not affect the lawfulness of the data processing carried out up to that point.

Data transfer

You may request us to transfer the data stored about you in machine-readable form..

Complaint

To the extent that you feel that your rights have been infringed by our data processing, you may lodge a complaint with the competent supervisory authority (here you will find a list of authorities).

Change in privacy policy

Once a change to the Privacy Policy becomes necessary for legal or factual reasons, we will update this page accordingly. In doing so, no changes will be made to the consents given by the user.

Encryption of data entry

When you enter data on our website, whether on a contact form, on the occasion of registration, logging in or for payment purposes, the web page on which you enter the data is encrypted. This prevents third parties from reading what data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address line begins with "https" instead of just "http".

Registration and payment (contract details)

If you register on our website to take advantage of more advanced services, the data you enter will be stored for the use of our website and the services we offer. They are also used to bring to your attention any changes to the scope of services, updates or technical innovations relevant to the use of our website.
The basis for this storage is the processing of data for the purpose of contract processing pursuant to Art. 6 (1) lit. b DSGVO and your consent pursuant to Art. 6 (1) lit. a DSGVO, which you give us by registering. You can revoke this consent at any time by sending us an informal message (e.g. by unsubscribe link, contact form or e-mail). This revocation does not affect the legality of the data processing carried out up to that point.
Your data will remain stored as long as you are registered on our website, the storage is still necessary for contract performance/processing, for legal prosecution by us or for our other legitimate interests, or we are required by law to retain your data (e.g. in the context of tax retention periods).

Comments

When you comment on posts on our site, we store your IP address to ensure that only lawful posts are published. However, after we review and approve the comment, they are deleted. We also store your comment as well as the information entered by you on the occasion of it (e.g. user name or e-mail address).
You can also subscribe to subsequent comments. In this case, you will receive a confirmation e-mail to check whether you have entered the e-mail address yourself. In it, you will find instructions on how to unsubscribe from the comments at any time.
The basis for this storage is your consent pursuant to Art. 6 (1) lit. a DSGVO, which you give us by filling out the comment field. You can revoke this consent at any time, an informal communication to us (eg by contact form or e-mail) is sufficient. From this revocation, the legality of the data processing carried out until then remains unaffected.
Your data will remain stored as long as the comment is stored, for legal prosecution by us or from our other legitimate interests is still required or we are required by law to keep your data still.

Google Analytics

We use the Google Analytics tool from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94.043 USA as part of our legitimate interest in a technically flawless online offering and its economically-efficient design and optimization pursuant to Art.6 (1) lit.f DSGVO. This allows the use of websites to be analysed, and pseudonymous profiles of users can be created from the data. Google uses various techniques to do this, including storing cookies on your computer. These store information about the use of our site, which we use to improve our offer.
The data collected by Google is transferred by Google to countries outside the EU, in particular the USA. Google has submitted to the Privacy Shield Framework, more information about your rights from this can be found at http://ec.europa.eu/justice/data-protection/document/citizens-guide_en.pdf We have taken complementary precautions to ensure adequate protection of your data where possible. We anonymize your IP address before transferring it to Google. This was done by activating the Anonymizelp() function within the Google Analytics tracking code.
Further, we have entered into an order data processing agreement with Google, according to which Google will not merge your data with other data collected by Google to determine your identity.
In addition, if this is not sufficient for you, you can request further information from Google at the link http://tools.google.com/dlpage/gaoptout?hl=de download and install Google's browser plugin to block Google Analytics, which will block Google from collecting and sharing their personal data. If you would like to learn more about Google's privacy precautions, please use the following link:
https://www.google.de/intl/de/policies/privacy/.

Website User Analytics

We use Hotjar to better understand the needs of our users and to optimize the experience and offerings on this website. Using Hotjar's technology, we get a better understanding of our users' experiences (e.g., how much time users spend on which pages, which links they click, what they like and dislike, etc.) and this helps us tailor our offerings based on our users' feedback. Hotjar uses cookies and other technologies to collect data about our users' behaviour and their devices, in particular device IP address (collected and stored only in anonymous form during your website use), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf. For more information, please see the 'about Hotjar' section on Hotjar's Help page.

Social Media Plugins

The website incorporates features (called plugins) from various third-party social media platforms (such as Facebook, Twitter, Google+). These plugins allow visitors to share content on social networks.
If a plugin appears while you are surfing the website (e.g. "Like me button" from Facebook), a connection to the servers of this website is automatically established. In the process, data about your website visit may be transmitted to this third-party provider. If the visitor is logged into the network of this third-party provider at the same time, the visit to the website can be assigned to his network account (e.g. Facebook account).
Langmeier Software has no influence on the type and manner of this data transmission. For the purpose and scope of the data collection and the further processing and use of the data by your social media provider, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of this provider.

Software Activation

When software is activated, the IP address, date and time of activation, and license key associated with the distributor or reseller are recorded. When SW support is claimed, the license key and thus the SW activation can be assigned to the end customer claiming support..

Third Party and Foreign Processing

Langmeier Software may also have personal data processed by third parties and/or abroad for the purpose of operating the Website, marketing and selling or licensing the Software..

Backup Monitoring

Credit

Langmeier Software may collect data on customer creditworthiness if necessary..

Stripe

Wir verwenden Stripe für Zahlungen, Analysen und andere geschäftsrelevante Dienste. Stripe sammelt identifizierende Informationen über die Geräte, die sich mit den Stripe-Diensten verbinden. Stripe nutzt diese Informationen für den Betrieb und die Verbesserung der Dienste, einschließlich der Betrugserkennung. Weitere Informationen über Stripe und die Datenschutzerklärung von Stripe finden Sie unter https://stripe.com/privacy.

Data backup

Langmeier Software shall take commercially reasonable, technically feasible and proportionate measures to secure the data and information that the Customer transfers to the Website. It is the customer's responsibility to always make an up-to-date backup copy of the data and to keep it independent of the website.

Applicable Law and Jurisdiction

This Privacy Policy and the contracts concluded based on this Privacy Policy are governed by Swiss law. The place of jurisdiction is Zurich.

Policyholder responsible for data protection

We are pleased that you have visited our website. First of all, we would like to introduce ourselves to you as the responsible body in the sense of the data protection law:

Langmeier Software GmbH
Privacy Officer
Churerstrasse 47
8808 Pfäffikon SZ
Schweiz

Email: info (monkey) langmeier-software (dot) com
Tel. +41 (0)43 861 15 70